- Where does our data live?
- In your own AWS or Azure account. You own the servers, the database, and the encryption keys.
- Does our data go to a frontier model?
- Those calls happen inside your own account and nothing is retained. Data you mark restricted never goes to one at all.
- What stops a mistake in configuration from leaking it?
- The sensitivity rule is checked before anything else on every request, and when it cannot be satisfied the request fails. It does not quietly do the less safe thing instead.
- Can an agent see more than the person it works for?
- No. Every agent proves its identity on the server and inherits exactly that person's access.
- Can one employee read another's private conversations?
- No. If you were not part of the conversation, you do not get it, whatever your title.
- Are we locked in?
- Every layer can be swapped. AWS to Azure, outside models to your own, one CRM to another. All configuration, not a rebuild.